Toiletry Bags

Our collapsible toiletry bags (available in small, medium, and extra-large sizes) are machine washable. For any spills, feel free to wash them at a gentle 30°C/86°F. Post-wash, air-drying is recommended, either indoors or outdoors, but avoid direct sunlight to preserve the material. Although these items are crafted with durable stitches and high-quality materials, we advise against using a dryer, as the heat can harm the internal foam layer.

For our foldable toiletry bags (medium and large), a different approach is needed. These should only be cleaned with a wet cloth. To keep the velvet looking its best, don't soak them in water. If needed, lightly dab with a mild detergent and a soft, damp cloth. After cleaning, press gently with a dry towel to remove any excess moisture. Avoid wringing or twisting, as this could damage the fabric and alter the shape. When drying, lay the bags flat in a ventilated area, away from direct heat or sunlight, and reshape them while damp to retain their original structure.

Document Organizers and Wallets, Cosmetic Pouches, Duffle Bags, and Replacement Bag Straps

For our travel document organizer, passport cover, slim travel wallet, cosmetic pouches (embroidered and minimalist), duffle bag, and replacement bag strap, a careful cleaning method is essential. These items should be gently wiped using a damp cloth only. It's important not to soak them in water.

For any persistent stains, a light touch with a mild detergent on a soft, damp cloth can be used. Post-cleaning, softly pat with a dry towel to absorb extra moisture. Avoid wringing or twisting these items, as such actions might harm the material and change their shape. During drying, position the items flat in an airy space, steering clear of direct heat or sunlight. Remember to reshape them while they are still damp to maintain their original form. This gentle cleaning method will help preserve the quality and functionality of your cosmetic pouches, duffle bag, and bag straps for all your travel needs.

Travel Blankets

Our micro plush travel blankets can be machine-washed at 30°C with mild detergent on a gentle cycle. Avoid bleach and fabric softeners. They can also be tumble-dried on a low heat setting to maintain softness. Ensure complete drying before storage or use.

We regret to inform you that using a heat press on our products is NOT recommended due to the foam layer sandwiched between the outer and inner fabrics. This layer provides essential cushioning and protection and can be damaged by excessive heat from heat-press or ironing. Instead, we suggest exploring alternative methods of customization that do not involve heat application, such as silk screen printing, embroidery, and sewing a patch onto the organizer. These methods will allow you to customize the products while maintaining their shape and avoiding any damage to the foam layer inside.

Please note that the estimates below are based on the bag dimensions and standard bottle sizes, but actual fit may vary based on the specific design and flexibility of the bags and bottles.

Collapsible Toiletry Bags

• Extra-Large:
  
• Yes, this bag can comfortably carry full-sized bottles.
• Suitable for bottles up to 11″ (27.9cm) in height, it can accommodate most standard full-sized bottles ranging from 8.5oz to 33.8oz (250ml to 1L).
• Small:
• This bag is more suited for travel-sized or smaller bottles.
• Ideal for bottles up to 7″ (17.8cm) in height, perfect for items around 3.4oz to 6.8oz (100ml to 200ml).
• Medium:
• This bag can hold full-sized bottles, though taller ones might need to be placed sideways.
• Best for bottles up to 9.6″ (24.4cm)  in height, accommodating most bottles around 8.5oz to 17oz (250ml to 500ml).

Foldable Toiletry Bags

• Medium:
• Suitable for travel-sized and some smaller full-sized bottles.
• Can fit bottles up to 7″ (17.8cm) in height when inserted vertically, or around 3.4oz to 13.5oz (100ml to 400ml) in volume, depending on the bottle’s shape.
• When inserted horizontally, the bag may hold tall and slim full-sized bottles of up to 11″ (27.9cm) in height and 3.5″ (8.9cm) in diameter.
• Large:
• This bag can accommodate a wide range of full-sized bottles, particularly when placed horizontally.
• Suitable for bottles up to 8.5″ (21.6cm) in height when inserted vertically, this bag comfortably fits sizes ranging from 8.5oz to 17oz (250ml to 500ml).
• When bottles are inserted horizontally, it can accommodate most full-sized bottles, including those that are wider and taller, with dimensions up to 12.8″ (32.5cm) in height and 5″ (12.7cm) in diameter. Its width also allows for the inclusion of bulkier bottles.

Our travel blankets, when fully spread out, measure 63″ x 40″ (160cm x 100cm). They conveniently fold down to 13.5″ x 10″ (35cm x 25cm) for storage in its soft case. For an individual who is 5′5″ (165cm) tall, the blanket extends from the shoulders to the feet when seated, using its longer side. This size strikes the perfect balance between providing ample comfort and warmth during travel, without being too bulky. The blanket's design allows for easy folding into a compact size, making it highly portable and fitting effortlessly into a carry-on. The blanket’s case also comes with a carabiner for easy attachment to a backpack and a luggage sleeve in case you want to secure it on a suitcase.

Yes, we offer a 30-day return policy. You have 30 days from receiving your item to request a return. Returns are only accepted if the item is in its original, unworn condition with tags and packaging, accompanied by the receipt or proof of purchase. Please note, return shipping costs are not covered by Boacay. To initiate a return, contact us at support@boacay.com for approval and instructions. Returns without prior approval will not be accepted. For any return-related inquiries, please visit our Returns and Refunds Policy page or reach out to us at the same email address.

Absolutely! At Boacay, we take pride in confirming that all our products are 100% vegan and cruelty-free. Our unwavering commitment to animal welfare and the ethical integrity of our products is central to our ethos and business practices.

In case your order has not yet been processed, there's still an opportunity to update the address. Please contact us immediately to make the necessary changes.

After your order has been dispatched, we will send you a tracking link. This will allow you to monitor the delivery status of your order in real-time. You can also check the status of your order via our “Track Your Order” page on our website.

Yes, you have the option to cancel your order provided it has not yet been processed. If the system permits, the cancellation will be successful.

If an item is out of stock after you've placed an order, we will promptly inform you via a message. We'll provide an estimated restock date, and you'll have the option to either cancel your order or wait for the item to be available again. If you choose to wait, we'll notify you as soon as the item is back in stock. For those who haven't placed an order yet, feel free to reach out to us to receive notifications about the item's availability.